BTS Philosophy of Coaching
Leadership coaching supports leaders in achieving the results that are important to personal and professional success as well as the success of his or her team and organization. My role as a coach is to draw out the client’s expertise through inquiry, curiosity and gentle challenges. I help the client to stretch into his or her best self as a leader. To do that, I introduce self-observation exercises and behavioral practices. I help the client to focus on his or her presence and behaviors. I seek mutual understanding of the organizational culture and systems (including policies and practices) within which the client leads. My role as a coach is distinct from consulting, advising, therapy, or counseling. However, coaching does address issues or conditions that impact a leader’s professional effectiveness.
The anticipated outcomes of leadership coaching for the client include:
- Identification of the key behaviors to increase leadership effectiveness.
- Involvement and commitment of stakeholders (i.e., direct reports, peers, support staff, supervisor) in the process of increasing effectiveness.
- With sufficient client commitment to the process, measurable improvement will be noticeable and measurable (by ongoing feedback from stakeholders) on specific leadership behaviors.
- effectiveness for the client and the client organization, based on increased capacity to achieve results through building and maintaining healthy relationships.
Coaching is based on confidentiality. Confidentiality is essential to building the trust needed for an effective working relationship between the client and the coach.
The client will have sole discretion to share or not share feedback assessments, the content of coaching conversations and any other information from the coaching process; however these tools are encouraged to be a part of the coaching process. I will encourage the client to be open with his or her manager regarding progress. I will also, when appropriate and with the client’s agreement, suggest interventions between the client and the client’s manager or other parties to assess progress and identify supportive next steps.
My approach to leadership coaching includes the following:
1. Determine client’s commitment to the coaching process: to solicit feedback,
assess feedback, work to develop more effective behaviors, involve
stakeholders to support desired changes, and measure the results of the
behavior change effort.
2. Hold confidential interviews with stakeholders to determine behaviors the
client should continue, start or stop doing to be a more effective leader.
3. Report to the client on the results of stakeholder interviews.
4. Identify with the client the behaviors to focus on that will provide
the most strategic benefit for the client and the organization.
5. Partner with the client in understanding and responding to feedback.
6. Support the client in engagement with key stakeholders.
7. Conduct regularly scheduled coaching sessions in person or by phone, on
average once a week.
8. Follow-up assessments with key stakeholders to measure the client’s
Service Contract Options: Executive Coaching Sessions available on an hourly, monthly or annual basis.
Coaching Meeting Sites: Woodbridge Office, New Haven Office
Mon - Fri: 9AM - 5PM
Call Us 1-855-727-5700
to schedule your coaching session. Let's Talk!
Please send coaching request to Relationship Management Division